P A Y M E N T
Payment is always due upon purchasing via Paypal or Etsy Direct Checkout. No exceptions will be made.
T A X
5.3% Virginia State tax is charged to all in state orders. Tax applies to merchandise only, not the shipping.
C A N C E L L A T I O N P O L I C Y
If you wish to cancel an order you have placed with us, it must be done within 24 hours of placing your order. If you choose to cancel your order after it has been prepared for shipment, we will refund the cost of the item only (no shipping).
R E T U R N P O L I C Y
Returns are only accepted within 14 days of purchase. Items must be returned in factory quality. Once the item is received, we will refund the price of the item only - no shipping will be refunded or reimbursed.
D O M E S T I C
All non custom prints will ship within 3-5 business days of receiving payment. All non custom canvases will ship within 5-7 business days of receiving payment. All items are shipped USPS, unless notified otherwise. All custom items will require at least a 1 week lead time unless otherwise noted in the listing. If you have a tight deadline, just let us know prior to ordering to make sure we can accommodate your needs. You will be notified when your item(s) ship including tracking information.
I N T E R N A T I O N A L
All orders are sent first class via United States Post Office. We are provided with a customs number, but are not able to track once it leaves the US. Keep in mind most international destinations are 2 weeks in transit for standard first class mail.
C U S T O M S & I M P O R T T A X
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any holds or duties fees once your order has arrived in your country.
P A C K I N G
All 11"x 17" prints are shipped flat in a sturdy cardboard mailer. All larger prints are shipped in a thick cardboard tube. We recommend opening and unrolling the print as soon as you receive it to lay flat for some time before framing. We certainly wish there was a better way to send large prints that doesn't involve rolling them, but alas... we must roll...
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds are applicable as long as we are contacted within 14 days of receiving your item. Items must be returned in factory quality. Once the item is received, we will refund the price of the item only - no shipping will be refunded or reimbursed.
**Custom items are not eligible for refunds or returns.**
P R I N T S
Our prints are printed on archival paper with photo rich inks. 11"x 17" prints are shipped flat. All larger sizes are shipped rolled in a shipping tube - it is recommended that you unpack rolled prints as soon as they arrive and lay them flat overnight before framing or mounting.
C A N V A S E S
All of our canvases are printed on matte museum quality canvas and coated with a satin coating for protection against moisture, dust and sticky hands. Just gently wipe down with a soft rag and warm water. Canvases come ready to hang (excluding the 30"x 48" - which comes unstretched. 30"x 48" stretched is considered oversized - the option to ship stretched is available upon request as we have to price it by address.
A P P A R E L
All of our apparel is designed and printed in Culpeper, Virginia on Next Level threads. (Unless otherwise noted) All tees are preshrunk tri-blends.
T R A N S L A T I O N : They're super soft & super awesome.
C U S T O M
Custom orders are always welcomed. If you have something in mind that you really want to see come to fruition, we can help.
You can order a simple custom typography sign here: https://www.etsy.com/listing/167479293/custom-designed-poster-typography-poster?ref=shop_home_active_6
If you have something a little more elaborate and specific in mind, please send us a message and we can chat about it. Lead times for custom orders can vary with our work load, so please ask ahead of time and let us know if you have a specific timeline to meet.